Started a Case, No Response?

I started a SNAD case on an item I bought recently after no response from the seller. After a few days the seller contacted me through eBay's regular messaging system asking me to send the item back for a refund. And I will, with delivery confirmation. But she didn't respond to the actual case I started. Does she need to respond to the case for me to be protected? Is there any way I can screw this up if I just send it back (with DC) without completing the case I opened? Thanks for your help.|||You're find as long as you can provide Pay Pal with online viewable proof of delivery. The only thing that will happen if the seller never responds to the dispute - is PP will close out - in your favor. I believe the seller has 10 days to respond. Someone pass me an explanation and a Tanq on the rocks please ...|||Seller has 7 days to respondIt may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||If you wait 7 days and there is no response, I believe EBAY covers the return shipping cost by issuing you a shipping label; otherwise, you pay for it - or, as I have done in one such SNAD case - requested the seller reimburse the shipping charge - which they did.|||Thanks for the info, it's good to know!|||If you wait 7 days and there is no response, I believe EBAY covers the return shipping cost by issuing you a shipping label Not usually. Normally, even if the seller doesn't respond, Ebay will ask you to return the item on your dime before refunding. Since the seller offered to refund upon return, go ahead and return it. Use DC and if the seller does not refund after it shows delivery, Ebay will take care of it. Do not close the case until you get your refund.