Nasty followup feedback

I bought three items from a seller last month, and paid immediately via Paypal. Seller left positive feedback. It took almost a month, numberous emails, a phone call (bad contact info) and a paypal claim to finally get two items and one refund. It was an awful experience, and I left feedback reflecting that. She immediately started harrassing me with requests to amend my feedback, since I now had my two items, and a refund for the one that she listed without having it in stock, and not saying so in her auctions. Grrrrr. I was not about to leave no trace of the bad experience, although I imagine she harrasses plenty of buyers into doing so. Next thing I know, she has added nasty-gram followups to my positive feedback. I reported this to ebay several days ago, but it's still there. What's the story? And should I be concerned?|||The negs you left were factual and not emotional rants. IMO, the seller looks very foolish and juvenile in the way in which she responded.|||Sorry, nothing to report, it's just the usual back 'n' forth slap fight many people engage in in FB. Your responses were very professional and sane however, the seller ends up sounding like the nut! This was a bad experience in the end and you should probably keep it as it is. If she harasses you through e-mail or phone you should report that.~James~|||Mmmm...quite a mess. Your feedback left for the seller is good, but all the follow up comments just make it look bad, but I doubt anything can be done about that. A member can request that feedback left for them be removed when the comments conflict with the positive rating given. I'm not sure how eBay will deal with it when it is the follow up comment that is negative. Link Reason, select: negative comment conflicts with positive rating. Then in the comment box "Negative follow up comment conflicts with positive rating." I'd be interested to know how eBay respond. Will you come back and let us know.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Lucy, That is the form I used on Tuesday, or maybe it was Monday, right after she left those followups. No word from ebay.|||Maybe give it a few more days, then give them a call. The first rep will be working from a script, so if they cannot help, ask for a supervisor. In case you don't know the new routine for calling eBay here it is. First create a permanent PIN ...... and be sure to remember it in whatever way you use to remember this kind of stuff. In your My eBay, hover over the account tab, click on Personal Information. Telephone PIN ..... click on create. Log in and follow all the steps to create your PIN and confirm your own telephone number and submit. eBay 1-800-701-3229~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||Not sure. It seems like they should remove those follow-up comments, as they're on the buyer's FB profile, not the seller's. Unfortunately, if the seller complains, they may remove the OP's original FBs -- at least 2 of them, and possibly all 3. 2 of them refer to PayPal claims, which is grounds for comment removal. The other one references the other 2 transactions, which may be subject to removal ... it would probably depend on the mood of whoever was handling the complaint.|||From what I can tell, it is not against policy to post a negative follow-up to FB. As long as the original FB is positive, Ebay doesn't care. A while back, I had a buyer leave me a neg after I had left her a positive. I responded to her neg and to the positive I left. The buyer swore she would have it removed and reported it to Ebay. It's still there.|||You leave a lot of negs and neutrals...try Walmart if you are not happy!|||OP left Neg " Not available; seller ignored emails until PP claim filed, then refunded." Never mention Ebay or Paypal in feedback , as it qualifies for removal , if requested by the seller See Feedback Abuse policy Link You could request Ebay remove the seller's follow up comments , but it is doubtful they will qualify for removal. Your best bet is to just delete/ignore and report all further emails from the seller to Ebay Link If the seller's emails are being sent to your private email address, include the seller's emails with full headers and report at above link If the emails are being sent thru Ebay's message system, then report by using the Report this Email as inapproriate button. If the seller continues the emails (to your provate email address, repor them to the seller's ISP example abuse @hotmail.com|||For the nail shellac this was the item description " June 25 2010 - All Shellac BASE & TOP COATS will be on BACKORDERED. I will ship asap when my shipments arrive" You did a Buy it Now on July 8 . I would NOT have bid on this one, no way, now how. Did you email the seller before bidding and ask if the item was back in stock? If not that is where the transaction started to go South. I am a firm believer, sellers should NOT be listing items, they don't have in stock. If after you asked, found out the item was still being listed,but out of stock, you should not have hit the BIN and you should have reported the seller's auction via the Selling Practices Policy (right hand side Contact Us) Look here re: availability Link||||||||||||Lucy: Thanks for the good info. I will follow up on Monday. I know her nasties don't really hurt me as an eBayer, but they still make me mad, you know?