Thursday, July 22, 2010

Best offer dispute with seller. Seller not honoring "conditions".

I submitted a best offer, he didn't like my offer, but I got a counter offer. I didn't accept his counter offer, but I re-countered him with, with the same price as his counter, but noted "with free shipping" in additional terms and conditions in the comment field. He accepted my counter offer and since "I will accept it only with free shipping" was attached to counter offer I think it is valid. He refuse to remove shipping stating he never said free shipping. Who is in the right?|||Who is in the right? He is, Shipping is NON NEGOTIABLE Says that when you are submitting your offerDelivery Confirmation is confirmation of delivery, not tracking.|||It says right on the offer page Best offer price is for the item(s) only. Remember, your best offer price does not include shipping feesIt may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"||||||Check the picture under 6 in your link. That is what the best offer page says.||||||From your link, I will type it out as it is not allowing me to copy, Remember, Your Best Offer Price does not include shipping fees. This is the second line, right above Best Offer PriceDelivery Confirmation is confirmation of delivery, not tracking.|||The shipping on Best Offers is NON NEGOTIABLEDelivery Confirmation is confirmation of delivery, not tracking.|||||||||that's a partial screen shot isn't the whole screen right above your screen shot it says. "Best offer price is for the item(s) only." basically says same thing and can be read both ways but figured I'd mention it"This must be Thursday, said Arthur to himself, sinking low over his beer, I never could get the hang of Thursdays."|||Link ok if you go to that page and look at the pic in on step 6 it shows (shipping costs are non-negotiable)"This must be Thursday, said Arthur to himself, sinking low over his beer, I never could get the hang of Thursdays."|||myangel The link to a screenshot of the actual Best Offer page is in post 5. It would appear help is not up to date.~ Lucy ~ Guide to eBay Board AcronymsClick on for links to Help Pages for a new eBayer|||In your screen shot there is a shipping and handling amount that is included in your offer.Then in the text box you type in a statement that negates that part of the offer?It may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"|||The reality is ebay will not make the seller ship if you do not pay the whole amount including shipping so who is in the "Right" per ebays actions(or lack of) is the sellerIt may not be your fault but it is your responsibility Silver rule "do not do to others what you would not like to be done to you"

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